For Alaska Residents Only:

If your issue is unresolved by Yardi Payments, LLC (toll-free customer support line 877-342-3686), please submit formal complaints with the State of Alaska, Division of Banking & Securities.  Please download the form here:  

Submit formal complaint form with supporting documents to:
Division of Banking & Securities, PO Box 110807, Juneau, AK  99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One